Professionally you will benefit, gaining skills and acquire tools enabling you to effectively support your team, creating a successful workplace environment. Mastering Performance Management you build confidence and skills for the key stages and meetings of the performance management cycle. Creating a motivating environment and understanding performance, particularly managing underperformance are keys to your managerial success. Setting expectations through to conducting the performance appraisal review meeting are essential steps to maintaining an effective Performance Management Process. Vital communication skills of active listening, giving constructive feedback and providing regular coaching are central to Performance Management.