Description

Does interpersonal conflict make you cringe or flee in the opposite direction to avoid it? Conflict is an inescapable fact of life. As individuals our needs, expectations and values are different to others. Our perception also is unique. These individual differences often highlighted in social and work interactions lay the ground for potential for conflict to develop.
This programme will help you become aware of your conflict handling style and increase your awareness. It will provide you with effective tools to manage conflict when it arises, and give you coping techniques to navigate stress and move through to resolution of the conflict.

What you will learn

✓ Self-Awareness
✓ Keys to managing conflict and remain calm
✓ Steps to effective resolution of the conflict
✓ Assertiveness
✓ Active Listening
✓ Stress Management coping techniques

Requirements
There are no requirements for this course. Everyone has had a conflict with someone. You will reflect on your past experiences with conflict in this course.

Anyone who wants to find a better way to handling conflict and reach resolution.

At the end of this Programme you will be:

✓ More self-aware
✓ More confident in managing conflict knowing the steps to take when it arises
✓ Enhancing your listening skills
✓ Practised in coping techniques to manage your stress and remain calm
✓ Move more easily to resolve the conflict and have better outcomes to personal interactions

Pricing Options

Virtual (1-Day) : €397
Classroom: Company Bookings Only. Group discounts available.
Contact: [email protected] or enter your requirements in the queries section of the website.